Unless otherwise agreed, we will deliver the goods to the delivery address provided to us by you at the time of the order. If it is more convenient for you to have goods delivered to a workplace or another suitable location, please give us this information when you complete your order delivery details.
UK delivery times: We will use all reasonable endeavours to deliver the goods within 4 working days of your payment, unless they are out of stock. Within the UK, goods are guaranteed for delivery via our chosen courier the next working day following despatch. Please note that this guarantee applies to the time of despatch and not from the time of order placement. In any event, if we cannot fulfil your order within 14 days of your payment we will notify you and you will be entitled to a refund if you do not wish to wait any longer.
International delivery times: For international orders, transit time will vary accordingly to destination; generally delivery should be made within 5 working days of despatch, although customers should allow up to 10 working days for goods to arrive after despatch from Bill Amberg. We ask international customers to note that we cannot be held responsible for delays in transit caused by customs and import procedures.
Any delivery dates given by Bill Amberg are estimates only. Time of delivery is not of the essence of the contract. Subject to the other provisions of these conditions, we will not be liable to you for any direct, indirect or consequential loss (including, without limitation, pure economic loss, loss of profits, loss of business, depletion of goodwill and similar losses), costs, damages, charges or expenses caused directly or indirectly by any delay in the delivery of the goods (even if caused by our negligence), nor will any delay entitle you to terminate or rescind the contract unless such delay exceeds 90 days.
If for any reason you fail to accept delivery of any of the goods when they are ready for delivery, or we are unable to deliver the goods on time because you have not provided appropriate instructions, documents, licences or authorisations:
– risk in the goods will pass to you (including for loss or damage caused by our negligence);
-the goods will be deemed to have been delivered;
-we may store the goods until delivery, whereupon you shall be liable for all related costs and expenses (including, without limitation, storage and insurance).
We may deliver the goods to you by separate instalments. Each instalment is a separate contract and no cancellation or termination of any one contract relating to an instalment shall entitle you to cancel any other contract or instalment.
It is your responsibility to check the goods for any damage and that they are what you ordered upon receipt and you must inform us of any such damage within 3 days of delivery. If you fail to inform us of any such damage, you are deemed to have accepted the goods.
The goods will be at your risk from the time of delivery (or deemed delivery). Ownership of the goods will pass to you when we have received payment for the goods from you in full and the goods have been delivered to you.